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Merchant User Terms & Conditions — Online Ordering Service

  1. This website/ mobile / webapp shall facilitate the order and payment process between you and this restaurant (“we”, “us” or “our”).
  2. Please ensure that your order is correct before payment. No order cancellation / modification or refund will be entertained after completion of the transaction, unless specifically provided otherwise hereunder.
  3. The electronic ticket or email is valid for the date specified thereon only.
  4. The electronic ticket or email issued by the mobile webapp must be produced when you pick up your meal. We will not be able to issue your order if the electronic ticket is not produced at time of pick up.
  5. You are solely responsible for the data charges incurred from using the mobile webapp. Please note that data charges can become very expensive on roaming.
  6. While we are committed to having your meal ready at the time specified in your order, please note that there are factors beyond our control that may affect our timely preparation of your meal. You expressly waive any claim with regard thereto.
  7. For pick up customers: Please pick up your meal within 15 minutes of the time specified in your order. If you are unable to pick up your meal within the time afore mentioned, we reserve the right to dispose of the meal you ordered, and no refund or order cancellation will be entertained.
  8. For delivery customers, we will update you about the status of your order at the following milestones:
  • Order received by the restaurant (email order details),
  • Order Ready (email notification)
  • Order completion (email notification)
  1. You are advised to consume the meal immediately after pick—up and/or delivery. The taste and quality of the meal may be affected if not consumed immediately and you hereby expressly waive any claim with regard thereto.
  2. In the unlikely event that we are unable to fulfil your order due to availability or any other reason, we will notify you by email promptly and issue a refund to you within 7—10 business days. Save for the exceptional circumstances afore mentioned, all sales concluded through the mobile/ webapp are final and irrevocable and no refund will be issued.
  3. The services of the mobile webapp are provided on an “AS IS” and “AS AVAILABLE” basis without warranty of any kind. We specifically disclaim any representations or warranties, express or implied that the services will be uninterrupted or error—free and shall not be responsible for any loss or damage of any kind incurred because of the use of the services of the mobile / webapp to the extent permissible by law.
  4. All photos displayed in the mobile/webapp are for reference only.
  5. We reserve the right to amend the terms of use on this page from time to time without prior notice and you agree to be bound by the latest version of these terms of use.
  6. In the event of dispute, our decision shall be final and binding.

©Always Young with I Love Taimei

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